Using Letters:
Letters are in Word and Word Perfect formats. When you open a letter to send to a creditor, credit bureau or collection agency, choose the format you are comfortable working in. Save letter with a new title. To delete header in Word, double click greyed text, then hit the Control key plus the A key. That will select everything in the header, then hit delete. In Word Perfect, highlight the header selection, then hit delete. When using a word letter, put the cursor in the area to be filled in, then start typing information.